1. Special policy for accessory item

1) Free International Shipping Service
for accessory products

Here is a good news!

Eclickkorea.com starts free international shipping service from
Nov 1, 2006

for the buyers who purchases over
USD10.00 value of accessories(earrings, necklace,
bracelet).

Please be reminded that "Free Shipping Service" will
be applied only for accessory products (earrings, necklace, bracelet,
hair acc).

For the buyers purchasing other products, shipping fee will be
applied same as before.

For the buyers purchasing accessories with less than USD10.00, shipping
fee will be applied same as before.

For the buyers purchasing accessories with other products, free
shipping fee will be applied only for accessory products.

For the buyers purchasing accessories over USD10.00, shipping fee
will be free.

How to use free shipping service?

Please select "Free shipping for accessories" for shipping
method when you place an order.

Shipping method will be as below:

-Standard Air mail

-EMS

-Free Shipping for accessories

2) Please read our sales policy for
accessories carefully before your purchasing

-Color, size and shape of Each Product made by natural material
can be different a little bit from the image on our site as character
of materials and also the products can have crack or spread.

In that case a exchange or a return cannot be accepted.

-Products made by acrylic or plastic can have traces of processing
and it cannot be cases of change and refund.

-Colors of products can be shown differently with each customer’s
monitor.

-It can be out of stock and canceled order by products supplier’s
situations after submitting order sheet..

-Delivery can be delayed about 2~7 days by products preparation.

-For earrings, in case of stud earrings the hook is plated in gold
or not plated by anything to protect allergy, so the stud part can
be become darker like black color or peeled off a little bit. It
cannot be case of an exchange or return.

-If payment isn’t completed within 48 days, your order is cancelled
automatically.

3) A/S information
for only accessories (earrings, necklaces, bracelet, hair acc)

-eclickkorea will give after service for Accessories (earrings/necklaces)
if product has defective problems.

-In case of customer finds defect after receiving products within
2 days, we will be responsible for shipping charge.

-In case of customer just want to have A/S for products brought
from eclickkorea, customer should be responsible for going and returning
shipping cost.

-Basically eclickkorea will give free A/S for one year if it’s
not serious damage.

4) Returns and Refunds

-All products should not be opened if you want refunds.

(Inner package should not be opened.)

-For accessories, we will consider you wore the accessories if
inner package is opened.

In that case exchange or return will not be possible.

-If customers mind just want exchange or return, we will not be
accepted.

-If you find any defects and want exchanges or returns you should
let us know by e-mail within 2 days after receiving products.

-When you send defective goods to us, please send via normal mail
to below address.

eclickkorea.com

#1501 101-dong Woo-jung APT,

496, Sang-bong-1st-dong, Joong-rang-gu,

Seoul, Korea

Tel : 82-11-9976-0151

And let us know shipping cost for returning. Then we will refund
or exchange it with the shipping cost.

-Excange or refund will not be accepted for accessories which is
changed hook, silver products,

spring hook earrings, rings, sale products, event products and indicated
products by us.

In an effort to continuously improve our customer satisfaction,
please let us know how we can improve.

2. How do I place an order?

1)Click button of “buy now” which you want to buy only the product or “add to chart” which you want to buy this product and another product after deciding product quantity.

2)Please click "continue shopping"

3)Please click "add to cart"

4)Please click "member order" or "non-member order"

5)Please select the proper payment method, shipping method, and the zone. And then fill in the shipping information box. Please click the "check out" button to complete your order. (1)paypal payment Paypal payment window will automatically pop up and you can complete your payment accordingly.(Our Paypal account is “eclickkorea@eclickkorea.com) (2)bank transfer/western union Order status will be shown if you choose this method. Please refer to below for payment via bank transfer/western union. Bank transfer If you don’t like to purchase via paypal, you can pay through bank transfer. In case of bank transfer, we will not be responsible for any occurred from both of party, so you need to pay remittance fee +intermediary fee + paying fee when you send money. So you need to send USD10 more as paying fee. For example if you order U$78.35 of goods and live in USA you need to send the amount of products cost U$78.35 + shipping fee + U$10 as paying fee. Our bank information is as below. Bank Name: KOOKMIN BANK Bank Address: 9-1, NAMDAEMUNRO 2GA, JUNG-GU, SEOUL, KOREA Bank SWIFT Code: CZNBKRSE Account Name: Lee You Rim Account Number: 356201-04-050299 Western Union Western Union is also acceptable for payment In case of Western union, you don't need to pay additional USD10 as paying fee. You just need to send the total amount(products price + shipping fee) through "Western Union" The necessary info you have to provide to bank is 1.name : Lee You Rim 2.Location : Seoul, South Korea 3.The amount you send Eclickkorea will send confirmation e-mail to make your order be completed. In case of that purchaser info and receipient info is defferent, please select "other person" and then fill in the receipient info box.

6)Please fill in the box and click the "check out" button. This is for the buyers whose receipient info is different with purchaser's info.

3. how do I pay for item I want to buy?

Please
click for the detailed payment guide.

4. how do I return an item?

If you receive a damaged, defective or incorrect item, please follow
the process below.

In addition, we will be unable to refund if it is below condition.


- If just buyer change his/her mind without item’s problem, we can
not refund.



Please be note that refund will be done after paypal or credit card
commission deducted from total amount. We are sorry for this but
for the transactions between different countries, it is unavoidable.

5. How can I track my order?

Please, go to “My Account”. You can check order status from there.

6. how much does shipping cost and

what kinds of shipping method do you offer?

You can check total order amount and delivery fee for the weight
and place you want the product to be delivered.

Price customer need to pay = total product price + shipping cost(This
is different according to total weight and place where product will
be delivered)

7. How I cancel my order/item?

For item, you need to go to “Cart” and then delete product you want
to cancel to buy.

To cancel your order, please email

But you must cancel before product is dispatched.

8. how to contact eclickkorea?

You need to e-mail to dowoomi@eclickkorea.com.

You can say to eclickkorea your inquiry, questions, etc by e-mail.
We will reply for your inquiry.